LAS VEGAS (KLAS) — A building in east Las Vegas partially collapsed Friday afternoon, leaving 14 people displaced.

The Clark County Fire Department responded to reports of a roof collapse shortly before 12:30 p.m. in the 6900 block of Issac Avenue.

CCFD arrived within six minutes after the incident was reported to find a two-story apartment building with a partially collapsed roof which was blocking access to the front door entrances.

Five residents could not get out due to a blocked entrance. CCFD entered through windows on the opposite side of the building to assist five people out of the windows and down the ladders. The Red Cross originally reported in a news release that “emergency responders tell us one person suffered a severe injury,” but the Clark County Fire Department, in a separate release, said, “There were no injuries reported by any occupants on scene.”

Emergency responders said the collapse was not caused by a fire, but was likely because of the age of the building. According to a listing for the building on Zillow, it was built in 1983.

The Red Cross said they are working with those affected to provide immediate help for food and housing, as well as necessities like medication, glasses, and comfort items.

“I feel extreme compassion for these people,” Nikki Morachnick, the disaster action team coordinator and volunteer from the Red Cross of Southern Nevada. Morachnick said many of the displaced tenants have no resources and the Red Cross has enough budget to situate them for up to a few days.

“It’s a very traumatic experience” for the tenants, she said. “And they were very upset. And everyone’s very concerned about where they’re going to be living the next few months.”

Morachnick said the CCFD told her the building was condemned.

That forced out the tenants in all four units in the building. Most of the damage and debris seemed to stem from the portion of the roof hanging over the two upstairs balconies.

Katherine Lusk, a downstairs tenant, was home when she heard what happened.

“It just fell over,” Lusk said. “I was sitting in the living room and it was a huge crash.”

Lusk was in the process of moving her personal effects out of her apartment within a few hours of the collapse.

“I can’t believe this happened,” she said.

CCFD was assisted by the North Las Vegas Fire Department and in total two engines, one truck, one battalion chief, and one EMS supervisor responded (14 personnel). CCFD cleared the scene at 2:55 PM.